{"id":127,"date":"2026-06-01T15:46:03","date_gmt":"2026-06-01T13:46:03","guid":{"rendered":"https:\/\/cgdis.clients.h2a.lu\/?page_id=127"},"modified":"2026-06-01T15:46:03","modified_gmt":"2026-06-01T13:46:03","slug":"la-prise-dappel-au-csu-112","status":"publish","type":"page","link":"https:\/\/rapportannuel.cgdis.lu\/2025\/chiffres-cles-operationnels\/la-prise-dappel-au-csu-112\/","title":{"rendered":"La prise d’appel au CSU-112"},"content":{"rendered":"\n
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On constate une augmentation g\u00e9n\u00e9rale du nombre des interventions des services de secours, ainsi que du nombre d’appels aboutissant au CSU-112.<\/p>\n<\/div>\n\n\n\n

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Nombre total des appels de secours trait\u00e9s<\/h2>\n\n\n\n
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258\u202f036\u00a0en 2025<\/span>258\u202f036\u00a0en 2025<\/span><\/p><\/div><\/div>

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244\u202f341\u00a0en 2024<\/span>244\u202f341\u00a0en 2024<\/span><\/p><\/div><\/div>

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276\u202f353\u00a0en 2023<\/span>276\u202f353\u00a0en 2023<\/span><\/p><\/div><\/div>

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249\u202f126\u00a0en 2022<\/span>249\u202f126\u00a0en 2022<\/span><\/p><\/div><\/div><\/div>

Description du graphique<\/summary>

Graphique en barres horizontales pr\u00e9sentant l\u2019\u00e9volution du nombre total d\u2019appels de secours trait\u00e9s entre 2022 et 2025.
Le nombre d\u2019appels trait\u00e9s est de 258 036 en 2025, 244 341 en 2024, 276 353 en 2023 et 249 126 en 2022. Le nombre d\u2019appels diminue en 2024 avant de remonter en 2025. Les diff\u00e9rentes ann\u00e9es sont repr\u00e9sent\u00e9es par des barres de couleurs distinctes.<\/p><\/div><\/details><\/figure>\n<\/div>\n<\/div>\n\n\n\n

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Autres appels au 112<\/h2>\n\n\n\n
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33\u202f244\u00a0Communications radio<\/span>33\u202f244\u00a0Communications radio<\/span><\/p><\/div><\/div>

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49\u202f798\u00a0Appels internes<\/span>49\u202f798\u00a0Appels internes<\/span><\/p><\/div><\/div>

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2\u202f078\u00a0Appels abusifs<\/span>2\u202f078\u00a0Appels abusifs<\/span><\/p><\/div><\/div>

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3\u202f415\u00a0Appels eCALL<\/span>3\u202f415\u00a0Appels eCALL<\/span><\/p><\/div><\/div><\/div>

Description du graphique<\/summary>

Graphique en barres horizontales intitul\u00e9 \u00ab Autres appels au 112 \u00bb pr\u00e9sentant diff\u00e9rents types de communications trait\u00e9es par le CSU-112 en 2025.
Les appels internes constituent la cat\u00e9gorie la plus importante avec 49 798 appels. Les communications radio repr\u00e9sentent 33 244 \u00e9changes. Le nombre d\u2019appels eCall s\u2019\u00e9l\u00e8ve \u00e0 3 415, tandis que 2 078 appels ont \u00e9t\u00e9 identifi\u00e9s comme abusifs.<\/p><\/div><\/details><\/figure>\n<\/div>\n<\/div>\n\n\n\n

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258\u202f<\/strong>036<\/p><\/div>

Appels de secours trait\u00e9s<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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D\u00e9lai de d\u00e9croch\u00e9
appels d’urgences<\/p><\/div>

5 SEC.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

On constate une augmentation g\u00e9n\u00e9rale du nombre des interventions des services de secours, ainsi que du nombre d’appels aboutissant au CSU-112. Nombre total des appels de secours trait\u00e9s Autres appels au 112<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":85,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","cgdis_redirect_to_first_child":false},"class_list":["post-127","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":0,"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/pages\/127\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/pages\/85"}],"wp:attachment":[{"href":"https:\/\/rapportannuel.cgdis.lu\/2025\/wp-json\/wp\/v2\/media?parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}